Wednesday, January 13, 2016

Complaints & Review Management by SynapseIndia Help Businesses Manage Their Online Image

So, whether you’re talking about a restaurant, a training center or an IT company, reviews provided by their clients or customers impact their business process. As clients or customer reviews have become critical for businesses, need of complaints management services is also growing each & every day. A recent study found that 55% of customers felt that they got influenced by client feedbacks or customer reviews when buying a product or signing a deal. Explosion of online review websites has made it easy for people to easily look at the reviews of a business or brand.

SynapseIndia, a leading IT & marketing services provider organization in India, offers its clients with an effective solutions that help them in easily managing customer complaints & issues. Complaints management services are dedicated to help businesses protect their online reputation. Today, when a negative post or customer reviews can be spread on the web just in a few minutes, it is important to keep a close eye on what people are saying about your business or brand.


In case you are facing trouble as people are complaining about your product or services online, you might need to avail complaints management services. A number of clients have been benefited by SynapseIndia's complaints & review management services.

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2 Comments:

At January 14, 2016 at 2:04 AM , Blogger Rohit Kumar said...

This comment has been removed by the author.

 
At January 14, 2016 at 2:09 AM , Blogger Rohit Kumar said...

Nice Article and very concisely covered about the importance of reviews and complaints management. For me Complaints management is really playing very important role for any company. SynapseIndia has played a good role for providing solutions for same.

 

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